One monthly figure. Backup included, not upsold.
We quote after a 30-minute scoping call, because the honest number depends on the role and the hours. Here is exactly how engagements are structured and what moves the price.
Focused role
- One dedicated specialist, part-time hours
- A trained backup on your account
- Written scope with owned outcomes
- Coverage window set to your timezone
- Named account contact and quality review
- Onboarding inside your existing systems
Full-time placement
- One dedicated specialist, full-time hours
- A trained backup on your account
- Written scope with owned outcomes
- Extended coverage options, including evenings
- Named account contact and quality review
- Scheduled performance reviews against your metrics
- Scope updated in writing as the role evolves
Multi-role team
- Multiple dedicated specialists
- Backup coverage across every placement
- Coordinated handovers between roles
- Consolidated reporting across the team
- Priority onboarding for additional roles
- Named account contact and quality review
Every engagement includes a trained backup specialist, a written scope, onboarding inside your own systems, and a named contact on our side. Book a scoping call for a fixed monthly figure in writing.
The four factors behind every quote
No hidden multipliers. These are the variables we work through with you on the call.
| Factor | Why it matters |
|---|---|
| Weekly hours | The primary driver. Part-time focused roles cost meaningfully less than full-time coverage. |
| Coverage window | Business hours in your timezone is standard. Evening, weekend, and extended windows require deliberate staffing. |
| Function complexity | Medical billing, dispatch, and bookkeeping need more sector training than general administration and scheduling. |
| Systems involved | A placement working one helpdesk trains faster than one spanning a PMS, a CRM, and an accounting platform. |
Where the money actually goes with a local hire
Salary is the visible cost. These are the ones that surface later.
| Cost | In-person hire | TrackDrive Pro |
|---|---|---|
| Base salary or fee | Yes | One monthly figure |
| Payroll taxes & benefits | Yes | Included |
| Equipment & workspace | Yes | Included |
| Recruitment & screening | Yes, and again on turnover | Included |
| Training & onboarding time | Your time | Included |
| Cover for sickness & leave | Unplanned, usually yours to absorb | Trained backup included |
| Cost when they resign | Re-hire, re-train, lost process knowledge | Backup steps up; new backup trained behind |
Straight answers about cost
Why are there no prices listed on this page?
Because an honest number depends on the role, the hours, the coverage window, and how much sector-specific training it needs. A published rate card would either overcharge simple roles or under-quote complex ones. You get a fixed monthly figure in writing after a 30-minute scoping call, before you commit to anything.
What drives the cost up or down?
Four things, in roughly this order: total hours per week, whether coverage extends into evenings or weekends, how specialised the function is (medical billing and dispatch require more training than general admin), and how many systems the placement has to work across.
Is the trained backup an extra charge?
No. Backup training is part of every placement, not an add-on. It is the core of how the model works, so charging separately for it would be strange.
Are there setup fees or long lock-in contracts?
Onboarding and training are included in the monthly figure rather than billed as a separate setup fee. Terms are covered plainly on the scoping call — you will not find a commitment in the small print that was not discussed out loud.
How does this compare with hiring in person?
A local hire carries salary plus payroll taxes, benefits, equipment, workspace, recruitment cost, and the management time to run them — and if they leave, you pay the recruitment and training cost again. A placement consolidates those into one monthly figure, and the backup means turnover does not restart the cycle. We will do that arithmetic with your actual numbers on the call.
Can I change the hours later?
Yes. Most engagements start with a defined part-time scope and expand once the role proves itself. Scope changes are agreed in writing and training follows before the change takes effect.
Get a fixed monthly figure in writing
Thirty minutes to scope the role, then a specific number — no obligation attached to either.
Book the scoping call →Prefer email? info@trackdrivepro.com · Or call +1 713 919 9579