TrackDrive Pro
Every role we place — with a dedicated specialist and a trained backup.
Whatever you're ready to hand off, TrackDrive Pro places one dedicated professional in that seat and trains a second person right behind them, so the work never stops for a sick day, a vacation, or a resignation. Billed month-to-month.
Customer Support / Service
One dedicated specialist handles your tickets, chat, and calls — not a rotating pool of strangers. They learn your product and your customers, and a trained backup is ready the moment they're out.
- Direct line to your specialist, not a shared queue
- Trained backup means zero-gap coverage
- Tickets, live chat, and calls handled in one place
Medical Billing Virtual Assistant
Claims, follow-up, and reconciliation from a specialist trained on your specific system and payer mix — with a backup trained the same way, so sensitive work never sits untouched.
- Claims submitted and followed up on schedule
- Trained on your payer mix and confidentiality standards
- Backup trained on the same system in parallel
SEO / Web Development
Site maintenance and search visibility handled by one dedicated specialist, not a rotating agency account team that forgets your history every quarter.
- Monthly reporting on rankings and site health
- Same specialist across every update, not a new face each sprint
- Site maintenance, on-page SEO, and technical fixes covered
Marketing
Campaigns, content, and reporting run by one dedicated marketer who actually knows your brand voice — not a rotating account team relearning it every quarter.
- One contact for every campaign, no agency shuffle
- Content, campaigns, and reporting in one workflow
- Trained backup keeps campaigns moving if they're out
Sales
Outbound, follow-up, and pipeline hygiene handled by a dedicated specialist who knows your offer cold — so leads never go quiet waiting on a callback.
- Pipeline owned end-to-end, never left idle
- Outbound and follow-up run by one consistent voice
- Backup trained on your offer and your CRM
Executive Assistant
Calendar, inbox, and travel run by one dedicated EA who learns how you actually work — not a generic template applied to your day.
- Inbox owned by the same person every day
- Calendar and travel handled proactively, not reactively
- Backup trained on your preferences, not just your calendar
Bookkeeper
Books closed and reconciled every month by a dedicated bookkeeper trained on your chart of accounts, not a template applied to every client.
- Books closed monthly, reconciled not guessed
- Trained on your specific chart of accounts
- Backup bookkeeper trained the same way in parallel
Trucking Dispatch Support
A dedicated dispatcher who knows your lanes, your drivers, and your carriers — booking loads and routing trucks around the clock, with a trained backup for nights, weekends, and slow seasons.
- Loads booked and drivers routed daily
- Knows your lanes, drivers, and carriers by name
- Nights and weekends covered, not closed
Airbnb Co-Host
Guest messaging, turnovers, and pricing managed by a dedicated co-host who answers fast, coordinates cleaners, and keeps your calendar full — with a trained backup so your listings are never unmanaged.
- Guest messages answered fast, day or night
- Turnovers and cleaners coordinated on schedule
- Pricing adjusted to keep your calendar full
E-Commerce
Orders, listings, inventory, and customer messages managed by a dedicated e-commerce specialist who knows your catalog and your platform — with a trained backup so a sale never goes unfulfilled.
- Orders processed and shipments tracked daily
- Listings, pricing, and inventory kept current across channels
- Backup trained on your storefront so nothing stalls
TrackDrive Pro vs. hiring in-person
Spend your time on the work only you can do. We'll take care of the rest.
TrackDrive Pro
Hiring in-person
What people ask about our services
Straight answers, so you know exactly what you're getting before the discovery call.
Can I mix and match services?
Yes. Most clients start with one role and add others as they grow — an EA and a bookkeeper, or a dispatcher and a customer support specialist. Each placement is billed and managed separately, so you only pay for what you're using.
Do all services come with a trained backup?
Every single one. Whether it's medical billing, dispatch, or an Airbnb co-host, we train a second person on your account in parallel with the primary placement, so there's never a gap in coverage.
How is pricing structured?
Pricing depends on the role, hours, and complexity of the work. There's no long-term contract — everything is billed month-to-month, and you can add, drop, or swap services without renegotiating anything.
What if I'm not sure which service I need?
Book a discovery call. We'll walk through what's eating your time and recommend the role that gives you the most relief first — most owners start with one seat, not nine.
Ready to hand off the role you keep putting off?
Book a 30-minute discovery call. No pitch deck, no obligation.
Book your call →