Dedicated virtual assistant services

Hire dedicated virtual assistant services for every role your business runs on

TrackDrive Pro places one trained, dedicated virtual assistant in your business — for customer support, medical billing, bookkeeping, sales, marketing, trucking dispatch, and more — with a second trained VA behind them from day one, serving clients in the UK, USA, and Canada. No shared pools. No rotating agents. No long-term contracts. Live in under two weeks.

Founder-led · 10 roles · Dedicated VA with a trained backup
What we cover

Managed virtual assistant services for every function

Every role comes with one dedicated professional and a trained backup right behind them. Start with one function, then grow. Each specialist is vetted, trained on your tools, and managed by us — so you don't manage the manager.

Customer Support VA

Tickets, live chat, phone, and email handled by one dedicated specialist — with a trained backup ready.

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Medical Billing VA

Claims, denial management, and reconciliation on your exact system and payer mix.

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Virtual Executive Assistant

Calendar, inbox, travel, and meetings managed by someone who learns how you work.

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Bookkeeping VA

Books closed and reconciled monthly — never months behind again.

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Sales VA

Outbound, follow-up, and pipeline hygiene that fills your calendar.

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Marketing VA

Campaigns, content, and reporting in your brand voice.

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Trucking Dispatch VA

Loads booked, drivers routed, and paperwork handled across your lanes.

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Airbnb Co-Host VA

Guest messages, turnovers, and pricing handled around the clock.

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SEO & Web Dev VA

Site upkeep, technical SEO, and search visibility handled by a specialist.

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E-Commerce VA

Orders, listings, and inventory managed so you can scale.

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Customer Support VA

Customer Support

Dedicated customer service that protects your reputation and your response times

Hire a customer support virtual assistant who learns your product, your tone, and your customers — and handles tickets, live chat, inbound calls, and email end to end. A trained backup VA is ready from day one, so a sick day or a surge in volume never becomes a missed message or a damaged CSAT score.

Hire a customer support va

What your customer support va handles

Respond to support tickets within your SLA
Live chat and chatbot handoffs
Inbound phone and callback support
Order status, returns, and refunds
Escalation routing and case ownership
CSAT follow-ups and review outreach
Knowledge base and macro maintenance
Trend reporting and root-cause flags

Tools & systems your VA works in

ZendeskIntercomFreshdeskGorgiasHelp ScoutHubSpot Service HubSalesforce Service CloudLiveAgent

Industries we staff

E-commerceSaaSHealthcareHospitalityFintech
Medical Billing VA

Medical Billing

Certified billing specialists who keep your claims clean, paid, and compliant

A medical billing virtual assistant trained on your specific practice management system, payer mix, and confidentiality standards before they touch a single claim. Your backup VA is trained in parallel on the same workflows, so coverage holds through vacations, sick days, or staff changes — with no drop in accuracy and no PHI exposure.

Hire a medical billing va

What your medical billing va handles

Clean claim submission and scrubbing
Denial management and appeals drafting
Payment posting and ERA reconciliation
Eligibility and benefits verification
A/R follow-up and collection calls
Code review and charge entry
Patient billing inquiries and statements
Monthly reporting and aging analysis

Tools & systems your VA works in

AdvancedMDKareoAthenahealtheClinicalWorksNextGenOffice AllyClaimMDWaystar

Industries we staff

Family medicineDental practicesBehavioral healthSpecialty clinicsRCM companies
Virtual Executive Assistant

Executive Assistant

Your calendar, inbox, and travel run by a dedicated EA who thinks two steps ahead

A virtual executive assistant who manages your day so you can focus on the work only you can do. They learn your preferences, your stakeholders, and your priorities — and a trained backup EA is ready to step in the same day if your primary is ever out, so your schedule never slips and nothing falls through the cracks.

Hire a virtual executive assistant

What your virtual executive assistant handles

Calendar management and meeting scheduling
Inbox triage and draft responses
Travel coordination and itinerary building
Expense reports and receipt tracking
Meeting prep, notes, and action items
CRM updates and contact management
Research, briefs, and document prep
Personal task coordination

Tools & systems your VA works in

Google WorkspaceMicrosoft 365CalendlyAsanaNotionSlackHubSpotExpensify

Industries we staff

Founders & C-suiteStartupsReal estateConsultingLaw firms
Bookkeeping VA

Bookkeeping

Accurate, current books closed on time, every month

A bookkeeping virtual assistant who keeps your financials accurate, categorized, and reconciled — so tax season is painless and you always know your numbers. Your backup bookkeeper is trained on the same ledger, so month-end close never stalls when your primary is out.

Hire a bookkeeping va

What your bookkeeping va handles

Bank and credit card reconciliation
Transaction categorization
Accounts payable and receivable
Monthly close and financial statements
Payroll support and journal entries
Sales tax preparation and filing
1099 and contractor tracking
Profit & loss and balance sheet reporting

Tools & systems your VA works in

QuickBooks OnlineXeroFreshBooksNetSuiteGustoBILLExpensifyWave

Industries we staff

Small businessAgenciesE-commerceNonprofitsProfessional services
Sales VA

Sales

Outbound prospecting and pipeline hygiene that keeps your reps closing

A sales virtual assistant trained on your offer and your ICP who handles the top-of-funnel work your closers shouldn't — prospecting, follow-up sequences, CRM hygiene, and meeting booking. A trained backup sales VA keeps your pipeline moving when your primary is out, so no lead goes cold.

Hire a sales va

What your sales va handles

Outbound prospecting and list building
Lead qualification and scoring
Follow-up sequences and nurture
CRM updates and pipeline hygiene
Meeting booking and calendar coordination
Cold email and LinkedIn outreach
Sales collateral and proposal prep
Pipeline reporting and forecasting

Tools & systems your VA works in

SalesforceHubSpotPipedriveOutreachApolloSalesloftLinkedIn Sales NavigatorLemlist

Industries we staff

SaaSAgenciesB2B servicesStartupsReal estate
Marketing VA

Marketing

Campaigns, content, and reporting executed in your brand voice

A marketing virtual assistant who runs the day-to-day of your marketing engine — content calendars, social scheduling, email campaigns, and reporting — so your strategist can focus on the big picture. A trained backup keeps campaigns live when your primary is out, with no missed launches or stalled queues.

Hire a marketing va

What your marketing va handles

Content calendar management
Social media scheduling and posting
Blog drafting and publishing
Email campaign builds and sends
Graphic creation and brand assets
Analytics and performance reporting
SEO research and keyword tracking
Ad management support and monitoring

Tools & systems your VA works in

BufferHootsuiteMailchimpCanvaGoogle AnalyticsSEMrushAhrefsMeta Ads Manager

Industries we staff

E-commerceAgenciesSaaSLocal businessesPersonal brands
Trucking Dispatch VA

Trucking Dispatch

Loads booked, drivers routed, and margins protected — even when your dispatcher is out

A trucking dispatch virtual assistant who keeps your fleet moving and your revenue flowing. They book loads, negotiate rates, route drivers, and chase paperwork — and a trained backup dispatcher knows your lanes and your drivers from day one, so losing a dispatcher for a week never means chaos.

Hire a trucking dispatch va

What your trucking dispatch va handles

Load booking and rate negotiation
Driver dispatch and check-ins
Route planning and load tracking
BOL, POD, and invoice collection
Carrier and broker setup
Detention and layover claims
Compliance and ELD monitoring
Lane and margin reporting

Tools & systems your VA works in

DATTruckstopDAT OneMcLeodProMilesKeepTruckinSamsaraITS Dispatch

Industries we staff

Owner-operatorsSmall fleetsMid-size carriersFreight brokersBox truck ops
Airbnb Co-Host VA

Airbnb Co-Host

Full guest messaging, pricing, and turnover coordination — 24/7

An Airbnb co-host virtual assistant who keeps your listings booked, your guests happy, and your reviews high. They respond to inquiries within minutes, optimize nightly pricing, coordinate cleanings, and manage every message — with a backup co-host trained on your properties so coverage never drops, even on weekends.

Hire a airbnb co-host va

What your airbnb co-host va handles

Guest messaging and inquiry response
Booking management and calendar sync
Dynamic pricing optimization
Turnover and cleaning scheduling
Review responses and guest follow-up
Listing optimization and updates
Damage claims and issue resolution
Multi-platform management (Airbnb, Vrbo)

Tools & systems your VA works in

AirbnbVrboHostfullyHospitablePriceLabsTurnoGuestyBeyond Pricing

Industries we staff

Short-term rentalsProperty managersVacation rentalsReal estate investorsBoutique hotels
SEO & Web Dev VA

SEO & Web Development

A fast, updated site that keeps climbing in search

An SEO and web development virtual assistant who keeps your site fast, secure, and optimized for search — handling technical audits, on-page SEO, content updates, and page speed fixes. A trained backup keeps your site maintained even when your primary is out, so nothing breaks and nothing slips in the rankings.

Hire a seo & web dev va

What your seo & web dev va handles

On-page SEO and meta optimization
Technical SEO audits and fixes
Content updates and page builds
Page speed and Core Web Vitals
Broken link and redirect management
Schema markup and structured data
Rank tracking and search console
WordPress, Webflow, and Shopify maintenance

Tools & systems your VA works in

Google Search ConsoleAhrefsSEMrushScreaming FrogWordPressWebflowShopifyGoogle Analytics

Industries we staff

Small businessE-commerceAgenciesLocal servicesSaaS
E-Commerce VA

E-Commerce

Orders, listings, and inventory handled so you can focus on growth

An e-commerce virtual assistant who runs the day-to-day of your online store — order processing, listing creation, inventory updates, and customer messages — across Shopify, Amazon, Walmart, and more. A trained backup keeps your store running and orders shipping when your primary is out, so nothing stalls.

Hire a e-commerce va

What your e-commerce va handles

Order processing and fulfillment tracking
Product listing creation and optimization
Inventory updates and stock alerts
Customer messages and review responses
Return and refund processing
Competitor and pricing research
Review monitoring and feedback outreach
Supplier and vendor coordination

Tools & systems your VA works in

ShopifyAmazon Seller CentralWalmart MarketplaceeBayWooCommerceHelium 10KeepaShipStation

Industries we staff

Shopify storesAmazon FBADTC brandsMulti-channel sellersDropshipping
How it works

From discovery call to coverage in under two weeks

A predictable start, built around backup coverage from the first day — not bolted on after something goes wrong.

01

Discovery call

A 30-minute conversation to map the role, your systems, your tools, and the standard you expect.

02

Matched & trained

We handpick a dedicated VA and train their backup in parallel — coverage built in from day one, not bolted on after something goes wrong.

03

Embed & launch

Tools and credentials set up, daily check-ins for the first sprint so nothing gets lost in translation. Live in under two weeks.

04

Managed & reviewed

Weekly check-ins on what's working. Our coaches step in to train on gaps before you ever have to ask. Replacements handled by us.

Hire by industry

Virtual assistant services for your industry

Your specialist is matched to your industry's workflows, tools, and compliance standards — not a generalist learning on your dime.

Healthcare & Medical

HIPAA-trained medical billing, scheduling, and patient support VAs for practices and clinics.

Trucking & Logistics

Dispatch, load booking, and compliance VAs who know your lanes and your drivers.

E-commerce & Retail

Listing, order, and customer support VAs for Shopify, Amazon, and multi-channel sellers.

Hospitality & Rentals

Airbnb co-host and guest experience VAs who keep bookings full and reviews high.

Law Firms & Legal

Executive assistants and intake VAs trained on legal confidentiality and case workflows.

Real Estate

Transaction coordination, lead follow-up, and listing management VAs for agents and brokers.

Professional Services

Calendar, bookkeeping, and client onboarding VAs for consultants and agencies.

Startups & SaaS

Customer success, sales ops, and executive support VAs that scale with your team.

Marketing & Creative Agencies

Project coordination, reporting, and client comms VAs that keep deliverables on track.

Nonprofits

Donor management, grant tracking, and admin VAs that stretch every dollar further.

Side by side

TrackDrive Pro vs. hiring in-person

Spend your time on the work only you can do. We'll take care of the rest.

TrackDrive Pro

One dedicated professional, backed up 24/7
Dedicated professional
Working your business, not a shared pool
Trained backup included
A second person ready if they're ever out
Live in under two weeks
Not months of recruiting
A fraction of the cost
No salary, benefits, or overhead to carry
Handpicked match
Vetted and matched to your specific role
True around-the-clock coverage
Backup built in, not just business hours
We manage performance
Training, coaching, and replacement handled for you

Hiring In-Person

You own every part of it
Takes months to hire right
Usually 3-5x the all-in cost
No backup if they're out
You handle all the HR
Rarely covers nights or weekends
Ramp-up time before they're useful
Difficult to replace if they quit
Common questions

Virtual assistant services FAQ

Straight answers on how TrackDrive Pro's managed virtual assistant services work — before the discovery call.

What virtual assistant services does TrackDrive Pro offer?

TrackDrive Pro offers dedicated virtual assistant services across 10 roles: customer support, medical billing, executive assistant, bookkeeping, trucking dispatch, Airbnb co-host, sales, marketing, SEO & web development, and e-commerce. Every role is staffed with one dedicated VA plus a trained backup from day one.

How do I hire a virtual assistant through TrackDrive Pro?

Book a 30-minute discovery call. We map the role, your systems, and the standard you expect, then handpick a matched specialist and train their backup in parallel. Most placements go from discovery call to live in under two weeks.

What's the difference between a dedicated VA and a shared pool?

A dedicated virtual assistant works only on your business — they learn your systems, your customers, and your standards, and they don't get swapped out on you. A shared pool rotates agents, so knowledge is lost and quality fluctuates. TrackDrive Pro only places dedicated VAs.

What happens if my virtual assistant is sick, on leave, or quits?

Their trained backup steps in the same day. We train the backup in parallel with your primary placement — not after an emergency — so there's no re-hiring scramble and no gap in coverage.

Do you offer backup virtual assistant services?

Yes. Every TrackDrive Pro placement includes a trained backup VA at no extra cost. The backup is trained on your account, your tools, and your workflows from day one, so coverage holds whether it's a Tuesday morning or a Saturday night.

Which tools and software do your virtual assistants work in?

Our VAs are trained on the tools you already use — including Zendesk, Intercom, QuickBooks, Xero, Salesforce, HubSpot, Shopify, Amazon Seller Central, AdvancedMD, Kareo, DAT, Airbnb, WordPress, and more. We match the specialist to your specific tech stack.

Can I hire a virtual assistant for a specific industry?

Yes. We staff VAs across multiple industries including healthcare and medical, trucking and logistics, e-commerce and retail, hospitality and rentals, law firms, real estate, professional services, startups and SaaS, marketing agencies, and nonprofits. Your specialist is matched to your industry's workflows.

How much does a dedicated virtual assistant cost?

TrackDrive Pro virtual assistant services are billed month-to-month with no long-term contract. Pricing depends on the role and coverage hours. There is no salary, benefits, or overhead to carry. Payments are bi-weekly, placements are month-to-month, and you get a custom quote after a free 30-minute discovery call.

Is there a long-term contract?

No. Every placement is billed month-to-month. Add a role, drop one, or swap services without renegotiating anything.

How fast can I get started?

Most placements go from discovery call to live in under two weeks. A call to define the role, a matched specialist, and onboarding on your systems and standards before day one.

Do you handle sensitive work like medical billing?

Yes. Medical billing specialists are trained on your specific system, payer mix, and confidentiality expectations before they touch a claim, and the backup is trained the same way in parallel. We follow HIPAA-aligned workflows for all protected health information.

Can I scale up and add more virtual assistants?

Yes. Start with one role, then add more as you grow. Each new placement gets its own dedicated VA and trained backup. Many clients begin with a single bookkeeping or customer support VA and expand to more roles as you grow.

Do you offer a free trial?

Yes, a 3-day free trial is available before you commit to a placement.

How does pricing work, and how do I pay?

There is no fixed price because every virtual assistant costs differently depending on the role and hours. You get a custom quote after a free 30-minute discovery call, payments are bi-weekly, and placements are month-to-month with no long-term contract.

Which countries do you serve?

Our starter markets are the UK, USA, and Canada.

Is TrackDrive Pro founder-led?

Yes. TrackDrive Pro is run by its founder, who works directly on giving clients a dedicated specialist with a trained backup, rather than a large call-centre pool.

What if my virtual assistant is not a fit?

Tell us. Replacement is handled by us, and a trained backup covers your account in the meantime so work does not stop.

Browse virtual assistant roles

Each role has its own page with what the VA handles, the tools they work in, and the industries we staff.

Customer Support VAMedical Billing VAVirtual Executive AssistantBookkeeping VASales VAMarketing VATrucking Dispatch VAAirbnb Co-Host VASEO & Web Development VAE-Commerce VA

Ready to hire your dedicated virtual assistant?

Book a 30-minute discovery call. No pitch deck, no obligation, no long-term contract.

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Pricing

How pricing works

There is no fixed price, because every virtual assistant costs differently depending on the role and the hours you need. Here is how it works, in plain terms:

  • Start with a free 30-minute discovery call. We talk through the role, your systems, and the standard you expect.
  • Then you get a custom quote for that role and coverage. No price is quoted here because it would not be honest to pretend one price fits every role.
  • Pay bi-weekly. Payments are made every two weeks while your placement is active.
  • Month-to-month, no long-term contract. Add a role, drop one, or swap services without renegotiating a long contract.
  • Try it first: a 3-day free trial is available before you commit to a placement.
  • A trained backup is included with your placement, so cover does not depend on one person being available.

If you are in the UK, USA, or Canada — our starter markets — book the free call and we will give you a clear quote for your role. Email info@trackdrivepro.com or use the contact form.